Returns & Exchanges
At Liquides Imaginaires, we strive for your absolute satisfaction with our olfactory creations. If you are not entirely pleased with your purchase, we accept returns of unopened and unused fragrances within 14 days of delivery.
Initiate Request
Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Carefully place the item in its original, cellophane-wrapped packaging and secure it within a sturdy shipping box to prevent damage during transit.
Dispatch Shipment
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.
Quality Inspection & Refund
Once our atelier receives and inspects the return for original condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing